Effective Date: 11/14/2024

Welcome to Fixture Xpert! We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and make purchases from https://fixturexpert.com .

1. Information We Collect

We may collect various types of information to provide a personalized and efficient experience. This includes:

  • Personal Information: When you make a purchase or sign up for an account, we may collect information such as your name, email address, phone number, billing/shipping address, and payment information.
  • Non-Personal Information: We automatically gather certain information when you visit our site, such as your IP address, browser type, device information, and browsing behavior (e.g., pages viewed, links clicked).

2. How We Use Your Information

The information we collect is used to:

  • Process orders, manage transactions, and deliver products.
  • Improve our website, products, and services based on your feedback.
  • Send order updates, promotional offers, and other marketing messages if you’ve opted in to receive them.
  • Protect against fraud and ensure website security.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device to remember preferences and analyze traffic. You can disable cookies in your browser settings, but this may affect certain site features.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners, such as:

  • Service Providers: We use third-party services for payment processing, shipping, and marketing. These partners only have access to information necessary to perform their tasks.
  • Legal Requirements: We may disclose information to comply with legal obligations, protect our rights, or prevent fraud.

5. Data Security

We implement industry-standard security measures to protect your data. However, no system is entirely secure, and we cannot guarantee complete protection. Please take precautions to protect your personal information.

6. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal data we hold about you.
  • Correction: If you believe any information is incorrect, please let us know so we can correct it.
  • Deletion: You can request that we delete your data, subject to certain legal restrictions.
  • Marketing Preferences: You can opt out of promotional emails at any time by following the unsubscribe link in the emails or contacting us directly.

7. Children’s Privacy

Our website is intended for adults over the age of 18. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child, please contact us to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically to stay informed about how we protect your information.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

  • Email: [Your Email Address]
  • Phone: [Your Contact Number]
  • Address: 11440 Watterson Ct, Louisville, KY 40299